Contact Us

MyEpiPen® Website Support

For enquiries or support with the MyEpiPen® Website or the Reminder Program, please email

EpiPen® Auto-Injector Hotline

For enquiries about EpiPen® or EpiPen® Jr Auto-Injector, please call 1800 931 625 to speak with the EpiPen® Auto-Injector customer service team.

For information on EpiPen® or EpiPen® Jr Auto-Injector, please review the Consumer Medicine Information available on or

For Medical Information enquiries or to report an Adverse Event, please email

Viatris Head Office

Level 1, 30 The Bond, 30-34 Hickson Road Millers Point NSW 2000
Phone: (02) 9298 3999; Fax: (02) 9298 3992

For all general enquiries, please contact Customer Service at or call 1800 274 276

For all Media enquiries call +61 (0)2 9298 3990

Login to MyEpiPen®

Join more than 35,000 EpiPen® Auto-Injector users and reap the benefits1

MyEpiPen® is an online resource dedicated to helping you and your family be better prepared to manage anaphylaxis (severe allergic reaction). If you're not yet a member of MyEpiPen®, make sure you join today to receive:

  • An EpiPen®  Trainer – a training device to help you practise using EpiPen® Auto-Injector
  • How to use EpiPen® Auto-Injector fridge magnet - to serve as a useful reminder
  • Expiry reminders - to help ensure you always have an in-date EpiPen® Auto-Injector at hand
  • Regular updates on the latest anaphylaxis news

Register here

Welcome to MyEpiPen®

Patients and Carers

Our new website is designed to support Australians who have been diagnosed with
severe allergies and are at risk of anaphylaxis.


Schools and Pharmacists

We’re busy working on your new programs, and look forward to welcoming you to the
new site soon. In the meantime, please click below to access the EpiClub® site as usual.

July 2021. EPI-2021-0194.