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Join more than 39,000 EpiPen® Auto-Injector users and reap the benefits1

MyEpiPen® is an online resource dedicated to helping you and your family be better prepared to manage anaphylaxis (severe allergic reaction). If you're not yet a member of MyEpiPen®, make sure you join today to receive:

  • An EpiPen®  Trainer – a training device to help you practise using EpiPen® Auto-Injector
  • How to use EpiPen® Auto-Injector fridge magnet - to serve as a useful reminder
  • Expiry reminders - to help ensure you always have an in-date EpiPen® Auto-Injector at hand
  • Regular updates on the latest anaphylaxis news

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Reference: 1. EpiClub member database. March 2023.
  • What is EpiPen® Auto-Injector
    • When to use EpiPen® Auto-Injector
    • How to use EpiPen® Auto-Injector
  • What is Anaphylaxis
    • Signs and Symptoms
    • Common triggers
    • If you think you are having a reaction
    • Action plans
    • Frequently asked questions
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  • EpiPen® Auto-Injector and You
  • Travelling with Anaphylaxis
  • Real Stories
  • Daily Life
  • What is EpiPen® Auto-Injector
    • When to use EpiPen® Auto-Injector
    • How to use EpiPen® Auto-Injector
  • What is Anaphylaxis
    • Signs and Symptoms
    • Common triggers
    • If you think you are having a reaction
    • Action plans
    • Frequently asked questions
  • EpiPen® Auto-Injector and You
  • Travelling with Anaphylaxis
  • Real Stories
  • Daily Life
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MyEpiPen® Website Support

For enquiries or support with the MyEpiPen® Website or the Reminder Program, please email support@myepipen.com.au.

EpiPen® Auto-Injector Hotline

For enquiries about EpiPen® or EpiPen® Jr Auto-Injector, please call 1800 931 625 to speak with the EpiPen® Auto-Injector customer service team.

For information on EpiPen® or EpiPen® Jr Auto-Injector, please review the Consumer Medicine Information available on www.medicines.org.au or www.ebs.tga.gov.au.

For Medical Information enquiries or to report an Adverse Event, please email medinfo_anz@viatris.com

Viatris Head Office

Level 1, 30 The Bond, 30-34 Hickson Road Millers Point NSW 2000
Phone: (02) 9298 3999; Fax: (02) 9298 3992

For all general enquiries, please contact Customer Service at
ausalessupport@viatris.com or call 1800 274 276

For all Media enquiries call +61 (0)2 9298 3990

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ASK YOUR PHARMACIST ABOUT THIS PRODUCT.

EPIPEN® is not a substitute for emergency medical/hospital care. Call 000 immediately after administering EPIPEN® . An additional dose of EPIPEN® may be needed while waiting for emergency care. EPIPEN® is available from pharmacies with a prescription, or without a prescription as part of a formal anaphylaxis action plan provided by a health practitioner.

EPIPEN® and MYEPIPEN® are Viatris company trademarks. Copyright © 2025 Viatris Inc. All rights reserved. Alphapharm Pty Ltd (trading as Viatris), Level 1, 30-34 Hickson Road, Millers Point NSW 2000. Tel 1800 274 276. May 2023. EPI-2023-0168.

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